CUSTOMER SERVICE REPRESENTATIVE (CSR)
Aspirational Statement
Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy.
In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services.
Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity.
We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.
As a potential Aaron’s Associate, you’ll share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
You’ll be a contributing team member in an environment that embraces challenge and has a strong drive to achieve.
We like to set the bar high, roll up our sleeves and work together to out-perform the competition.
You’ll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.
Description
Aaron’s provides a fun and positive environment for our associates and a place where building relationships with our customers is key! As a Customer Service Representative, you will play a key role in the success of the store through: in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store.
Additionally, our Customer Service Representatives ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers.
Strong organizational and administrative skills are also critical as this position is responsible for maintaining customer files and processing customer transactions.
At Aaron’s the difference is personal.
Connect with us today and see what we have to offer!
Job Duties
Customer Care and Service
- Assist customers on the showroom floor
- Accept and process current customer payments
- Input customer information into the store computer for new lease agreements
- Update customer information and account status in the store’s computer system
- File and maintain customer folders and records
- Manage cash transactions with customers
Administrative Assistance
- Answer incoming telephone calls
- Maintain regular mailing campaign
- Process Order Forms and references
- Maintain the appearance and organization of the customer transaction counter
Additional Duties
- Assist in the maintenance of the showroom through cleaning, organizing, and merchandising
Position Requirements
Excellent interpersonal skills are required for daily customer contact
Strong sales skills‐showroom and telephone
Maintain professional appearance
Computer operations ability
Good communication skills
Excellent telephone etiquette
High energy level
Able to move merchandise up to 50 lbs
Other tasks as assigned by management
Position sell plus license and background requirements
As a Customer Service Representative at Aaron’s, you will have access to a comprehensive benefits package.
All Customer Service Representatives complete a drug screen and criminal background investigation.
Job performance reference check are also required.
EEOC Statement
Aaron’s is an Equal Opportunity Employer
Job Type: Full-time
Pay: $15.
00 - $17.
00 per hour
Expected hours: 40 per week
Experience level:
* No experience needed
Shift:
* No nights
Weekly day range:
* Every weekend
* Monday to Friday
Work setting:
* In-person
* Office
Ability to commute/relocate:
* Jamestown, ND 58401: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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