Administrative Assistant-Front Desk

*Administrative Assistant Job Description* *Division:* RMI *Reports to: *VP of Human Resources *FLSA Status:* Hourly *Summary of position:* This front desk role in the company is the “first face” of ROERS for many customers and guests and creates an environment of positive and proactive support for a variety of entities within ROERS.
This support person assists teams to reach their full potential and provides expertise and brand-enhancing service to internal and external customers.
*Essential Functions/Responsibilities:* * Follow and demonstrate Roers’ Core Values of Respect, Opportunity, Partnership, Experience, Expertise and Community when working with team members, customers, and our external communities.
* Exceptional attendance.
* Greet customers, vendors, clients, guests in a positive and friendly manner.
* Answer and direct phone calls and transfer to the appropriate department/team member.
* Open and close the office daily (unlocking doors, filling printers, open blinds, etc.
) * Reserve meeting rooms and ensure rooms are ready for internal/external meetings.
* Maintain cleanliness of front lobby, breakroom, conference rooms and supply rooms.
* Maintain office and break room supplies by checking inventory and ordering items.
* Assist in ordering nametags, business cards, names on doors, ordering of accountant checks, etc.
* Assist with preparation of mailings, stuffers, and other projects.
* Collect, sort and route incoming and outgoing mail.
* Maintain beverage supplies and appearance of coffee area for guests.
* Assist with ordering food and providing beverages for client or employee meetings.
* Demonstrate knowledge for operation of office equipment and calling for repairs if needed (printers, postage machine, etc.
) * Be a self-starter; ability to work independently as well as with other team members including leadership team * Assist on various projects for other departments.
Routine support will be expected to assist other employees.
* Provide general office support such as faxing, proofing, document creation, phone listings, filing, etc.
*Other Requirements:* * Customer Focus-Anticipating, meet and/or exceeding stakeholder/customer needs, wants, and expectations.
* Diplomacy-Solid relationship management skills enhancing internal relations and external customer interactions.
* Teamwork-Working efficiently and productively with other employees, customers, etc.
* Self-Starting – Demonstrating initiative and willing to begin working and learn new concepts and generate new ideas/able to problem solve.
* Proficiency in Microsoft Office with expertise in Word, Excel, Outlook, and Teams.
Experience with Zoom also beneficial.
* Detail oriented and comfortable working in a fast-paced office environment * Superior organization skills and dedication of completing projects in a timely manner.
* Strong communication skills, both written and verbal *Education/Experience*: * High School diploma * 1-2 years of experience * 2-year degree or certification in administrative assistant program beneficial *Work Environment:* The work environment as an administrative assistant at ROERS operates in a professional office setting.
The environment is fast-paced, friendly, and an inviting place to be.
The administrative assistant role is, for the most part, a sedentary role.
However, some projects may include physical labor such as filing, moving boxes, etc.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time to meet the business needs of the company.
*Mission: * From Concept to Completion, Roers Is Building Success & Stronger Communities.
*Core Values* To help build success, Roers team members must embrace and live out our Core Values: * *Respect* - Do the Right Thing.
* *Community* - Give Back and Give Often.
* *Experience* - Providing Premier Experience.
* *Expertise *- Keep Learning.
* *Partnership* - Trust that Long Term Relationships Matter.
* *Opportunity *– Believe that Possibilities are Endless.
*Our Story* Roers is “building success and stronger communities.
” With over 45 years of success, Roers is a family-owned company specializing in Development, Construction, Property Management and Real Estate.
Jim Roers founded Roers Construction in 1976 as a general contractor.
After many years of experience and satisfied customers, the company discovered an increasing demand for design-build services, and Roers Development was formed.
Roers Property Management and Roers Real Estate were created as Roers’ portfolio of commercial and multi-family residential owned properties grew and the need for experienced real estate experts in the market was increasing.
Roers provides services throughout the region and has offices in the Fargo, Bismarck, and Dickinson communities.
At Roers, we look at every project or interaction with a client, resident, or community member as an opportunity.
We understand one key to our success is high performing team members.
We look forward to continuing to “build success and stronger communities” in years to come.
*Learn more about Roers: * *Website* *Facebook* *Instagram* *LinkedIn* Roers is a drug free and equal employment opportunity employer and offers competitive wages and benefits including health, dental and vision insurance as well as PTO, 401K, paid holidays, and other benefits.
Job Type: Full-time Pay: $16.
00 - $19.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Vision insurance Schedule: * Day shift * Monday to Friday Ability to Relocate: * Fargo, ND 58103: Relocate before starting work (Required) Work Location: In person