Front Desk Agent

*Front Desk Agent-Part Time* *Responsibilities* * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform guests about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates, and amenities * Respond to clients’ complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments * Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experiences with hotel reservations software, like room Master or Opera * Customer service experience * Excellent communication and organizational skills * Must have weekend (Saturday and Sunday) availability Job Type: Part-time Pay: $14.
00 - $16.
00 per hour Benefits: * 401(k) * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 8 hour shift * Weekends as needed Experience: * Hotel: 1 year (Preferred) Work Location: In person