Customer Experience Associate - Part Time

As a Customer Experience Associate at First International Bank and Trust you will be at the forefront of delivering exceptional customer service and professionalism to existing and/or prospective customers by answering in-bound calls and responding to inquiries and requests related to deposit and loan accounts.
On top of answering in-bound calls a Customer Experience Associate will provide support through interactive chats.
Every customer interaction is an opportunity to enhance the customer experience by promoting and referring to all divisions of the bank.
This is an in-office position.
This is not a remote or hybrid role.
Hours: Part Time - Evenings and Weekends.
Our ideal Customer Experience Associate: Ability to work with several software applications at the same time.
Customer Focused Attention to Detail Excellent Communication Skills Adaptability Availability to work weekends.
Availability to work until 8pm CT - 6pm MST.
Qualifications: High school diploma or equivalency; or one to three years of related experience in a customer service environment.
First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ.
We show our employees we care by providing competitive benefits and training and growth opportunities.
Health, Dental & Vision 401K Retirement Plan with Employer Match Paid Parental Leave Life and Disability Insurance Generous PTO and Holiday pay If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at TalentAcquisition@FIBT.
com.
Equal Opportunity Employer