We are looking for people who are energized by a high energy and fun environment, adaptable to change, love to solve problems, and most importantly have a passion for taking care of others.
If you want to work for a great and innovative company that puts people first, apply today!
The Operations Specialist takes care of our field technologists by coordinating the activities of the mobile and fixed site MRI, Nuclear Medicine, PET, Ultrasound, Computerized Tomography, Mammography and Bone Densitometry routes and customers.
This position is office based in our West Fargo, North Dakota headquarters.
*Essential Duties and Responsibilities*
* Directing, coordinating, assigning, scheduling, and reviewing the work of assigned staff to ensure quality customer service.
* Ensuring staffing levels are maintained, approving time off, confirming routes have proper coverage, processing biweekly payroll and expense reporting.
* Onboarding and training newly hired staff members.
* Following established protocols and procedures required for a safe and compliant work environment.
* Develops and manages relationships with customers.
Proactively identifies opportunities for improvement, addresses concerns, and implements solutions/changes to increase customer and employee satisfaction.
* Analyzing the efficiency of operations and auditing quality improvement and patient care measures to ensure compliance.
*Qualifications*
* Bachelor's degree or a minimum of four years of related experience is preferred.
* Exceptional time management, organizational, relationship management, critical thinking and verbal, written, and interpersonal communication skills.
* PC proficiency using a variety of software packages and computer navigation.
* Must have a strong accuracy and detail orientation and the ability to work well independently with limited direct supervision.
* The ability to handle difficult situations, remain calm under stress, manage emotional situations, display empathy and maintain positive communication during a rapidly changing environment is a must!
* Must be flexible to work outside of traditional business hours as needed.
DMS is the gold standard for delivering mobile imaging expertise and excellence.
For more than 50 years, DMS has partnered with hospitals and health systems to deliver flexible, reliable mobile medical imaging solutions.
Job Type: Full-time
Pay: From $57,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* On-the-job training
* Paid time off
* Professional development assistance
* Referral program
* Vision insurance
Experience level:
* 3 years
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
Ability to commute/relocate:
* West Fargo, ND 58078: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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