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Customer Support Photo (VASR) - Fargo, ND

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Posted : Friday, November 03, 2023 08:49 PM

*Join Our Team Today!* *For a limited time, we are offering $1000 sign-on bonuses!* * *Looking to kick-start a career in technical services?* * *Do you value independence in planning out your workday?* * *Hoping to find a company that values maintaining a work/life balance?* * *Like the idea of a Monday-Friday daytime job.
* *This position is an entry-level, field service position that is critical to our business.
You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.
* *Benefits and Perks:* * *Company-paid vehicle provided* * *Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program* * *Company Provided Cell Phone* * *Company Credit Card* * *Paid ST/LT disability* * *Paid Life Insurance Policy* * *Paid Time Off* *You will join a team of service representatives who provide best-in-class levels of customer service.
As a CES Elite Representative, you’ll be an important part of what works which includes:* * *Traveling to multiple customer locations on a daily basis* * *Interacting with customer’s employees, their management personnel, and their customers daily* * *Scheduling customer visits ensuring that projects and visit goals are completed timely* * *Assisting customers with product promotion and support* * *Providing customer training as required* * *Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities* * *Evaluating equipment condition* * *Utilizing a phone application ticketing system to record daily activities* * *Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required* * *Maintain professional appearance based on Company policy* *Requirements* The successful candidate will have the following qualifications: * *GED or high school diploma* * *Experience with daily travel that includes long distances* * *Have a valid driver’s license and proper documentation to travel when applicable* * *A motor vehicle record in good standing* * *Dependable vehicle* * *Customer service-oriented* * *Effective communication/Interpersonal skills* * *Team player* * *Self-motivated and able to work independently* * *Computer skills and comfortable using mobile devices and web-based applications* * *Technical aptitude* * *Prior experience in retail, merchandising, field service, or customer service strongly preferred* *Travel* Candidate must be willing to travel throughout a large geographical territory to conduct Quality Service visits in their assigned stores, sometimes including overnight stays in hotels.
Customer Engineering Services is an Equal Opportunity Employer.
CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

• Phone : NA

• Location : Fargo, ND

• Post ID: 9003940571


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