Guest Service Agent

Registers and processes guests promptly upon arrival to ensure guest satisfaction.
Performs all guest accounting functions Processes checkouts Reconciles daily posting and transactions Assists all guests in a sincere and courteous manner exemplifying the finest in hospitality.
Demonstrates a working knowledge of all hotel safety and security procedures Answer all calls promptly, courteously and in a consistent manner.
- T Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early check-ins, special requests.
Possesses a working knowledge of the reservations department.
Takes same day reservations and future reservations when necessary.
Knows cancellation procedures.
Must be a dependable person who is able to work a flexible schedule.
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