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Insurance Customer Service Agent

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Posted : Monday, August 05, 2024 07:53 AM

Job Summary: Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals.
We are seeking an individual to enhance customer relationships and build trust with an outgoing personality.
A team player who has the ability to multi-task and also has a passion for helping others.
Accountabilities Provide prompt and courteous customer service Maintain a strong and positive work ethic and total commitment to success daily Maintain agency management system Assist customers with policy changes Participate in educational opportunities to stay informed of industry developments Provide support to team members to reach agency performance goals Perform other duties as assigned Qualifications and Skills A commitment to professional and ethical behavior Effective verbal and written communication skills; communication proficiency Demonstrated ability to use tact, diplomacy, and professionalism when dealing with customers and co-workers High importance placed on excellent customer service A self-starter, one who is highly motivated Detail-oriented, thorough with a focus on accuracy Aptitude and willingness to learn various software applications relevant to this position Experience Insurance or Other Business-Related Experience Licenses & Certifications Current Property & Casualty Insurance License, or willingness to obtain within 90 days We offer the opportunity for career growth and development in a professional and pleasant working environment.
We offer a competitive salary and exceptional benefits package including: Health Insurance-Dacotah Bank pays 100% of the premium Dental Insurance-Dacotah Bank pays 100% of the premium Health Savings Account Life Insurance for the employee and family Paid Vacation and Sick Time Retirement Plan Options Additional Perks and Benefits Experience Preferred 1 - 2 years: Insurance Related Experience Licenses & Certifications Preferred Property Insurance Casualty Insurance Life Insurance Health Insurance Skills Preferred Customer Service Highly Organized Verbal Communication Desire to Learn Energetic Microsoft Office Excel Software Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Dedicated: Devoted to a task or purpose with loyalty or integrity Motivations Required Self-Starter: Inspired to perform without outside help Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.
35(c)

• Phone : NA

• Location : Valley City,North Dakota,58072,United States, Valley City, ND

• Post ID: 9101713347


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