Legal Intake Specialist

*Ficek Law Legal Intake Specialist* *Location: Fargo, ND * *Job Type: 39 hours a week.
* At Ficek Law we are committed to delivering exceptional legal services to our clients.
We are currently seeking a dedicated and detail-oriented Legal Intake Specialist to join our team.
This role is pivotal in ensuring that client inquiries are handled with the utmost professionalism and efficiency, setting the stage for our legal team's success.
*Job Responsibilities:* * *Client Interaction:* Serve as the first point of contact for all incoming calls and client inquiries.
Greet clients warmly and ascertain the nature of their legal needs.
* *Information Gathering:* Conduct initial client interviews to collect comprehensive case details.
Accurately input client data and relevant information into the firm’s database.
* *Follow-Up:* Maintain continuous communication with potential clients from initial contact until they are officially taken on by the firm.
Successfully separate prospective clients into qualified leads and unqualified leads.
* *Clear and Concise Intake Reporting: *Maintain a log or spreadsheet and accurately and consistently record follow-up efforts.
Track the type of follow up and the time spent on follow-up.
* *Appointment Scheduling:* Schedule consultations and follow-up meetings between clients and attorneys.
Ensure smooth coordination of client appointments and attorney calendars.
* *Document Preparation:* Assist in preparing legal documents and correspondence as needed to support client intake processes.
* *Compliance and Confidentiality:* Adhere to all legal standards and maintain confidentiality of all client information.
* *Team Collaboration:* Work closely with attorneys and paralegals to ensure effective communication and transfer of client information.
*Qualifications:* * *Educational Background:* High school diploma required; a degree or certification in paralegal studies, legal studies, or a related field is preferred.
* *Experience:* 1-2 years of experience in a legal setting, particularly in client-facing roles.
* *Skills:* Excellent communication and interpersonal skills; proficiency in database management and MS Office; strong organizational and multitasking abilities.
* *Attributes:* Professional demeanor, empathetic understanding of client needs, and a proactive approach to problem-solving.
*What We Offer:* * Competitive hourly-rate.
* Opportunities for professional growth and development within the firm.
* A collaborative and supportive work environment.
How to Apply: Please submit your resume and a cover letter outlining your suitability for the role to aficek@ficeklaw.
com.
Applications will be accepted until May 1, 2024.
Job Type: Full-time Pay: $20.
00 - $21.
00 per hour Expected hours: 39 per week Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * 8 hour shift Travel requirement: * No travel Ability to Relocate: * Fargo, ND 58104: Relocate before starting work (Required) Work Location: In person