Quality Manager

*Primary Objective of Position:* If you are a reliable and consistent self-starter who enjoys working with and developing a group of people, then join our team at Vector! We are seeking a passionate and dynamic Quality Manager who will lead our quality initiatives, manage the quality team and create quality systems designed to prevent defects.
This position works closely with production, maintenance, customer service and sales to assist in creating a positive experience for our customers.
You and your team will identify, develop, implement and audit quality programs tied to data that help Vector reduce internal defects and external complaints.
*Major Areas of Responsibility:* As a Quality manager, you will lead the safety, productivity and quality functions of your team.
You will be responsible for creating a welcoming environment where you facilitate open and honest communication, respectfully challenge mediocrity, and drive results tied to clear expectations of your team.
In addition, you will be expected to create a culture that meets Vector’s core values, and consistently address behaviors of team members that are not in alignment.
*Additional Responsibilities:* * Create SPC charting tied to current data and communicate the results to the Vector Management team * Use statistical process to help qualify or disqualify new equipment (CPK) * Creates, updates and maintains the Vector quality program.
* Completes all internal and external quality audit requirements on time.
* Investigates all quality complaints (internal and external), initiating Corrective Actions tied to quantity and/or dollar value.
* Monitors data for defect trends and initiates Corrective Actions that may include internal training needs (VWI), equipment upgrades or preventive maintenance needs, and vendor notifications/rejects.
* Monitors product quality; reporting quality deficiencies and communicating with sales, production, maintenance, and customer service.
* Creates, implements and maintains regular quality records, including COPQ.
* Creates, implements and maintains Quality Management System that ensures customer expectations are met.
* Creates, implements and maintains quality process controls which predispose product quality in lieu of “inspecting out”.
* Drives Vector towards a data based decision-making system, using common tools (SPC, 5 Why, Six Sigma, and/or Fishbone diagram).
* Regularly evaluates performance data and trends with suggestions toward improvements.
* Utilizes MRB form to identify and isolate any con-conforming raw material or finished goods material.
* Develops projects, training and methods to improve operational quality of products.
*Managerial Accountabilities:* * Provide safety guidance to quality team members.
When needed, enforce violations to our safety policy * Provide regular feedback to the quality department team members on all shifts, including positive reinforcement for meeting or exceeding results, and coaching, guidance and disciplinary action, if needed, when expectations are not being met.
* Provides supervision/coaching to improve operational quality of product.
* Reports to Leadership Team and Associates on the performance of the Quality Management System monthly * Manage daily k-pay activities for lead and team member vacation time and time-off requests, making sure to keep appropriate staffing to meet current customer demand.
* Manage team to meet weekly near miss/safety/maintenance request form expectations.
* Manage quality team to perform quality product and process audits effectively and on time.
* Regular contact with the Operations Manager to review quality issues tied to production.
* Regular contact with CSR’s, Sales and Service regarding product quality * Frequent contact with accounting to support customer credits and vendor credits * Perform all annual team member Performance Appraisals and provide positive feedback and coaching opportunities as determined by the appraisal.
* Perform all team member 30 and 90 day reviews on time.
* Identify and create training opportunities for potential future leaders in our organization.
*Accountabilities:* * Fully accountable for quality results, meeting or exceeding annual quality metrics.
* Identify action steps and timelines needed to reach objectives.
* Measure and report quality results to staff.
*Qualifications and Requirements:* Quality Management Degree preferred and/or two to four years related quality management experience and/or training; or equivalent combination of education and experience.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Skills:* * Decision making/problem solving * Technical minded, able to suggest process improvements and resolve problems * Able to work with minimal supervision * Excellent written and oral communication * High degree of creativity, visualization ability and insight * Presentation/training skills * Proficient mechanical and math aptitude * Good time management skills * Self-motivated and ability to work on projects with minimal supervision *Environmental Exposures:* * Indoors the majority of work shift, average temperature 70 * Moving objects to avoid-moderate.
* Noise level-moderate * Slippery surface-slight * Air pollution-moderate *Vector Core Values:* Improve the Quality of People’s Lives * Do the Right Thing * Respect and Support Each Other * Aspire to Excellence * Honor Our Commitments Vector is committed to workforce diversity.
You must have a strong passion and drive to develop the people around you to perform at their peak potential.
You must be loyal, conscientious and possess a strong desire to succeed and c Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Referral program * Vision insurance Schedule: * Monday to Friday Experience: * Quality management: 4 years (Preferred) Ability to Commute: * Fergus Falls, MN 56537 (Required) Ability to Relocate: * Fergus Falls, MN 56537: Relocate before starting work (Required) Work Location: In person