*Mahana Fresh is a healthy fast casual restaurant in Fargo seeking outgoing, service minded individuals to join their team.
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Job Summary:
Oversee, direct, and coordinate the planning, organizing, training, and leadership of restaurant staff necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Activities & Responsibilities:
* Promote, work, and act in a manner consistent with the mission of Mahana Fresh: Help people eat well and feel better about themselves.
* Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs are followed and completed on a timely basis.
* Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
* Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
* Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
* Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
* Compile and balance cash receipts at the end of the day or shift.
* Supervise and participate in kitchen and dining area cleaning activities.
* Investigate and resolve complaints regarding food quality, service, or accommodations.
* Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
* Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
* Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
* Continually strive to develop staff in all areas of managerial and professional development.
* Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
* Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
* Attend all scheduled employee meetings and offer suggestions for improvement.
* Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
* Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Tools & Technologies:
* Cash registers
* Point-of-sale terminals and workstations
* Calendar and scheduling software
Work schedule is flexible but employee should be able to work flexible hours including days, nights, weekends and holidays up to 15-25 hours per week.
Assistant Manager Qualifications/ Skills:
* Customer service
* People management, fostering teamwork, and giving feedback
* Self-motivated
* High energy Level
* Multi-tasking
* Resolving conflict
* Verbal communication
Job Types: Full-time, Part-time
Pay: From $18.
00 per hour
Expected hours: 15 – 25 per week
Benefits:
* Employee discount
* Flexible schedule
* Paid training
Experience level:
* 1 year
Restaurant type:
* Fast casual restaurant
* Quick service & fast food restaurant
Shift:
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Education:
* High school or equivalent (Required)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
Work Location: In person
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