For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses.
With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most.
It’s how business gets done.
Who is ECI?
At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners.
But ECI doesn’t simply deliver amazing software solutions; we also have an award-winning company culture.
• We offer competitive benefits focused on employee well-being, including paid volunteer time off!
• We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years.
• We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work four years in a row.
• Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®).
Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration.
To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position.
Applications without a resume will not be considered.
Summary
As a Senior Product Manager in the Office of the CPO, you will play a critical role in shaping and delivering the AI enablement of all our divisions products.
You will work closely with cross-functional teams, including product managers, software engineers, designers, user experience researchers, and external partners, to define and execute the AI product roadmaps.
You will be responsible for gathering requirements, prioritizing features, and ensuring the successful delivery of high-quality software products that enhance and automate the overall user experience and allow us to achieve the highest impact towards company goals.
Responsibilities
• Define the software product strategy and roadmap for AI-enabled applications, in collaboration with key stakeholders and senior leadership across ECI business units.
• Foster AI based innovative ideas across ECI by collecting, exposing, and promoting them regularly.
• Establish guidelines and promote reuse for AI tools, methods of integration, security, privacy, data ownership issue, etc.
• Work closely with the Data and Analytics team on common use cases, on data aggregation, repositories, transformations, machine learning models, integrations, etc.
• Understand the market landscape and review competition to bring business insight to the team.
• Partner with your peer engineering and design teams to deliver best-in-class solutions.
• Collaborate with marketing and sales on field enablement and go-to-market activities.
• Evangelize the product and strategy to customers, partners, and internal stakeholders.
• Track and analyze key product metrics, user feedback, and performance data to measure the success of product initiatives and identify areas for improvement.
• Serve as the subject matter expert on AI software product portfolio, providing guidance and support to internal teams, customers, and external partners.
Qualifications
• Bachelor's degree in Computer Science, Engineering, Business, or a related field.
Master's degree is a plus.
• 3+ years of strong software product management experience, ideally with B2B products.
• Experience successfully defining, building, and shipping enterprise-grade products that utilize LLM/GenAI and ML models is a plus.
• Strong understanding of software development processes and agile methodologies.
• Excellent analytical and problem-solving skills, with the ability to translate complex concepts into clear and actionable requirements.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and build consensus.
#LI-REMOTE
In addition to our competitive salary and award winning culture, we offer an excellent benefit package.
We even offer our employees a day off to serve their community! Our company core values are our “CODE”: Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community.
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