Standard Forwarding, a DHL Freight US company, is a top-quality LTL carrier with 14 terminals spread throughout the Midwest.
We provide overnight service within and between Illinois, Iowa, Wisconsin, Indiana and Minnesota.
We have an exciting opportunity for an experienced Site Operations Manager to support the day to day operations at the Fargo, ND terminal.
This includes overseeing inbound operations, daily dispatch, and the set-up of the outbound dock operation.
Key Responsibilities:
· Communicates needs of the operation to ensure service directives of Standard Forwarding/DHL Freight US customers are met.
· Responsible for supervision and execution of the wrap up of the inbound dock operation, daily dispatch, and the setup of the outbound operation.
· Evaluate alternatives and utilize discretion when making independent decisions regarding the operation.
· Responsible for monitoring and execution of the pick-up and delivery operation.
· Assign pick-ups throughout the day based on the least cost scheduling to the driver fleet.
· Communicate with drivers as pick-ups are assigned, this includes early closers, specialized account information, volume pick-ups, and locations where drivers are detained for an extended amount of time.
· Communicate with Customer Service on delivery of hot freight and special accounts.
· Ability to coach, mentor and train drivers to improve work performance and morale.
· Ability to recognize, reward and reinforce good performance.
· Must be knowledgeable of hazardous materials and the paperwork, handling, placarding and storage.
· Provide updates to Terminal Manager including but not limited to: personnel needs, bid adjustments, equipment repair and maintenance, supply needs, disciplinary follow through and progressive discipline visibility.
· Responsible for proper communication with all departments of Standard Forwarding to ensure customer needs are met.
· Required to switch shifts to cover for vacations of the other non-bargaining employees at the terminal.
· Perform duties in accordance with Standard Forwarding Standards of Business Conduct.
Skills / Requirements:
· 4-7 years of Transportation or Logistics related experience
· Previous proven leadership skills
· Excellent organizational, analytical, data management and problem solving skills
· Strong knowledge of Microsoft Excel, word, PowerPoint and project Management software
· Ability to prioritize work and maintain flexibility to adapt plans as necessary
· Good written and verbal communication skills
· Confidence in decision-making
· Customer centric approach
· High School diploma or equivalent
· Previous union experience a plus
EEO Statement: Standard Forwarding LLC believes in equal employment opportunity for all employees and applicants for employment.
Our company’s success depends on the effective utilization of qualified individuals regardless of their race, creed, color, religion, sexual orientation, age, ancestry, national origin, disability, military or veteran status or any other characteristic protected by law.
We will not discriminate on the basis of these characteristics in a personnel action including, but not limited to, hiring, training, promotions, transfers, demotions, benefits, compensation, discipline, termination and any other conditions or privileges of employment.
Work Authorization: Standard Forwarding/DHL Freight US will only employ those who are legally authorized to work in the United States.
This is not a position for which visa sponsorship will be provided.
Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
Equal Opportunity Employer, Disability/Vets.
Click here for EEO Statements and Reasonable Accommodations.
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