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Posted : Thursday, October 05, 2023 06:39 PM
*JOB SUMMARY*
This position coordinates all aspects of the residential portion of each program/location to ensure residents are comfortable and informed, and to ensure the efficient operation of the residential program by supervising residential staff, monitoring of residential activities and ensuring compliance with policy, procedure and legal requirements.
*REPORTING RELATIONSHIPS* The Manager of Residential Services supervises the 24-hour house supervisor staff and the Residential Assistant.
*DUTIES & ESSENTIAL JOB FUNCTIONS* * Conduct new resident orientations to ensure clients are informed, welcomed and comfortable * Act as liaison between residential and clinical and/or administrative staff to ensure consistent and accurate communication * Oversee apartment and facility cleanliness, and communicate maintenance issues to ensure safe and professional environment and ensure apartment readiness for client admission * Ensure staffing and presence of front desk/reception, answer multi-line phone and route calls, and greet visitors and guest to provide welcoming and professional presence * Manage 24-hour house supervisor staff; assist in recruiting/hiring, delegating of tasks, creating work schedules, and provide feedback both informally and through written performance appraisals to ensure appropriate staffing levels and to provide staff with positive and rewarding employment experience * Facilitate non-clinical groups to provide clients with complete and appropriate treatment and programming * Document information, observations, concerns, issues and events in appropriate venue to provide accurate information to staff and management * Schedule and document fire drills and other safety –related events as needed * Oversee/monitor breathalyzer and urine drug screens on clients as required and maintain appropriate documentation to ensure drug- and alcohol-free living environment * Oversee house supervisor monitoring and tracking of clients’ exits and entries into facility to ensure knowledge of client location and activities at all times * Monitor dispensing of medication to residents according to established protocol to ensure appropriateness * Understand and abide by all confidentiality laws to protect clients and client information * Represent Residential concerns/observations at Staffing meetings * Provide and maintain reliable and prompt attendance, with the ability to work the schedule dictated by business necessity *PERIODIC FUNCTIONS AND RESPONSIBILITIES* * Perform clerical task such as filing, faxing, copying and data entry * May make change, run credit card payments and write receipts depending on program/location * Transport clients to appointments/meetings, and/or children to daycare facility as needed depending on program/location * Fill house supervisor shift if needed/as required, to include weekends and/or overnight shifts * Perform other duties as assigned *QUALIFICATIONS* * Requires High School Diploma or equivalent * Prefer one year experience in related field or position and * Prefer one year supervisory experience * If in recovery, must have two years of uninterrupted sobriety *REQUIRED LICENSES/CERTIFICATES* * Required to be CPR, Medication and First Aid Certified, dependent upon staffing levels * May be required to have valid driver’s license and have clean driving record according to company insurance standards depending on program/location *SKILLS, KNOWLEDGE AND ABILITIES* * Ability to read, analyze and interpret business communication * Demonstrate high attention to detail * Ability to use tact, diplomacy and influence to diffuse problems or difficult situations * Ability to review and record data with high degree of accuracy * Ability to clearly and effectively communicate in both written and oral forms * Ability to comprehend written and oral communication * Ability to use established procedures and policies, along with independent judgment, in order to solve problems * Ability to manage multiple, competing tasks and demands and manage time efficiently * Ability to proof and check documents for accuracy * Ability to establish relationships with clients, peers, and management * Ability to type/keyboard with minimal errors *PHYSICAL REQUIREMENTS* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation: Frequently requires: * Standing for up to 1 hour * Stooping and bending * Pushing and pulling, lifting and carrying up to 15 lb * Ability to communicate orally and hear/understand oral communication * Ability to utilize fine motor skills, reach and grasp Occasionally requires: * Standing for more than 1 hour at a time * Pushing and pulling, lifting and carrying over 15 lbs.
*WORK ENVIRONMENT* This position works in an environment with few physical discomforts; may occasionally be exposed to dirt, drafts, noise, temperature variations and odors.
Job Type: Full-time Pay: $50,000.
00 per year
*REPORTING RELATIONSHIPS* The Manager of Residential Services supervises the 24-hour house supervisor staff and the Residential Assistant.
*DUTIES & ESSENTIAL JOB FUNCTIONS* * Conduct new resident orientations to ensure clients are informed, welcomed and comfortable * Act as liaison between residential and clinical and/or administrative staff to ensure consistent and accurate communication * Oversee apartment and facility cleanliness, and communicate maintenance issues to ensure safe and professional environment and ensure apartment readiness for client admission * Ensure staffing and presence of front desk/reception, answer multi-line phone and route calls, and greet visitors and guest to provide welcoming and professional presence * Manage 24-hour house supervisor staff; assist in recruiting/hiring, delegating of tasks, creating work schedules, and provide feedback both informally and through written performance appraisals to ensure appropriate staffing levels and to provide staff with positive and rewarding employment experience * Facilitate non-clinical groups to provide clients with complete and appropriate treatment and programming * Document information, observations, concerns, issues and events in appropriate venue to provide accurate information to staff and management * Schedule and document fire drills and other safety –related events as needed * Oversee/monitor breathalyzer and urine drug screens on clients as required and maintain appropriate documentation to ensure drug- and alcohol-free living environment * Oversee house supervisor monitoring and tracking of clients’ exits and entries into facility to ensure knowledge of client location and activities at all times * Monitor dispensing of medication to residents according to established protocol to ensure appropriateness * Understand and abide by all confidentiality laws to protect clients and client information * Represent Residential concerns/observations at Staffing meetings * Provide and maintain reliable and prompt attendance, with the ability to work the schedule dictated by business necessity *PERIODIC FUNCTIONS AND RESPONSIBILITIES* * Perform clerical task such as filing, faxing, copying and data entry * May make change, run credit card payments and write receipts depending on program/location * Transport clients to appointments/meetings, and/or children to daycare facility as needed depending on program/location * Fill house supervisor shift if needed/as required, to include weekends and/or overnight shifts * Perform other duties as assigned *QUALIFICATIONS* * Requires High School Diploma or equivalent * Prefer one year experience in related field or position and * Prefer one year supervisory experience * If in recovery, must have two years of uninterrupted sobriety *REQUIRED LICENSES/CERTIFICATES* * Required to be CPR, Medication and First Aid Certified, dependent upon staffing levels * May be required to have valid driver’s license and have clean driving record according to company insurance standards depending on program/location *SKILLS, KNOWLEDGE AND ABILITIES* * Ability to read, analyze and interpret business communication * Demonstrate high attention to detail * Ability to use tact, diplomacy and influence to diffuse problems or difficult situations * Ability to review and record data with high degree of accuracy * Ability to clearly and effectively communicate in both written and oral forms * Ability to comprehend written and oral communication * Ability to use established procedures and policies, along with independent judgment, in order to solve problems * Ability to manage multiple, competing tasks and demands and manage time efficiently * Ability to proof and check documents for accuracy * Ability to establish relationships with clients, peers, and management * Ability to type/keyboard with minimal errors *PHYSICAL REQUIREMENTS* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job with or without reasonable accommodation: Frequently requires: * Standing for up to 1 hour * Stooping and bending * Pushing and pulling, lifting and carrying up to 15 lb * Ability to communicate orally and hear/understand oral communication * Ability to utilize fine motor skills, reach and grasp Occasionally requires: * Standing for more than 1 hour at a time * Pushing and pulling, lifting and carrying over 15 lbs.
*WORK ENVIRONMENT* This position works in an environment with few physical discomforts; may occasionally be exposed to dirt, drafts, noise, temperature variations and odors.
Job Type: Full-time Pay: $50,000.
00 per year
• Phone : NA
• Location : Fargo, ND
• Post ID: 9093790076
