*Big Stone Therapies* is currently seeking a part-time *Clinic Administrative Assistant* to join our team at our therapy clinic in the Center for Pain Medicine, 2401 41st St in Fargo, ND.
This is a benefited position scheduled for 24 hours per week (0.
6 FTE).
Hours/Schedule: M-F; 9:00a - 3:00p (daily hour unpaid break)
*Job Duties:*
_Scheduling_
* Schedule new referrals.
Gather and verify demographic information and insurance information.
* Schedule, reschedule, and cancel patient appointments as required.
* Monitor patient schedule to maximize productivity.
* Perform patient appointment reminder.
* Provide instructions to patients to ensure they are prepared for appointments.
* Resolve scheduling conflicts as they occur.
* Assess staffing needs for high and low census times.
* Communicate with therapists about schedules, patients, and any changes.
* Schedule all other non-patient care time.
(Meetings, care conferences, PTO, etc.
)
_Customer Service_
* Demonstrate excellent customer service in all interactions with patients, visitors, referral sources, co-workers, and all other parties.
* Courteously receive and respond to incoming telephone calls and emails.
* Maintain the appearance of the waiting room.
* Maintain confidentiality and security of Protected Health Information.
_Other_
* Distribute mail.
* Scan, fax, and print documents.
* Clean/sanitize clinic areas as required.
* Maintain patient charts.
* Clinic closing duties.
* Attend meetings as required.
* Other clinic duties as assigned.
*Qualifications:*
_Education_
* Require high school graduate or equivalent.
* Prefer two-year degree in a related field.
* Prefer previous experience in a medical office setting or other customer service-related field.
_Skills_
* Strong computer skills to include proficiency in Microsoft Office products, the Internet, and the ability to learn new systems.
* Excellent verbal and written communication skills to interact with patients and co-workers in a professional manner.
* Excellent phone etiquette and in-person customer service abilities.
* Able to adapt and thrive in a changing and fast paced environment.
*Position qualifies for an excellent benefits package including:*
* Health, Dental, Vision, Life, Short-Term Disability insurance options
* Flexible Spending Plan(s)
* 401k with employer contribution
* 8 paid holidays (including your birthday!)
* Generous paid time off accrual
*Accepting applications through January 19th, 2024, or until position is filled.
*
_Big Stone Therapies, Inc.
is dedicated to providing excellence in rehabilitation services by optimizing health and function for families and businesses within our communities through caring, hands-on healing.
_
Job Type: Part-time
Pay: From $17.
00 per hour
Benefits:
* 401(k)
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Day shift
* Monday to Friday
Work setting:
* Clinic
* In-person
* Medical office
Ability to Relocate:
* Fargo, ND 58104: Relocate before starting work (Required)
Work Location: In person
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