On-Call Advocate

*RAPE AND ABUSE CRISIS CENTER OF FARGO-MOORHEAD * *POSITION DESCRIPTION * *TITLE: *Advocate, On-call *DEPARTMENT: *Support Services *STATUS: *Exempt *REPORTS TO: *On Call Supervisor *PURPOSE * The purpose of the On-Call Advocate position is to provide crisis intervention for victims of sexual assault and domestic violence to increase stability factors in their lives and access immediately needed services and resource, consistent with the mission of the organization.
*MAJOR ACCOUNTABILITIES * *1.
CRISIS INTERVENTION: *Provides immediate intervention, support and advocacy services to clients in crisis.
*2.
COMMUNITY RELATIONS: *Fosters collaborative relationships that strengthen the organization’s ability to serve victims of sexual abuse and domestic violence.
*QUALIFICATIONS * * Knowledge of and sensitivity regarding the issues of sexual abuse and domestic violence * Completion of the advocate training program; preferred experience as a volunteer advocate * Able to respond in person to emergency room calls within 30 minutes *KNOWLEDGE, SKILLS AND ABILITIES * * Excellent people skills * Nonjudgmental about individuals * Healthy boundaries concerning personal feelings and feelings of victims * Excellent listening skills * Ability to demonstrate compassion * Demonstrated ability to be supportive * Dependable * Attend monthly staff meetings * Available after standard business hours: Evenings, holidays and weekend Weekday on-call shift: 5 p.
m.
– 8 a.
m.
Weekend on-call shifts: 8 a.
m.
– 5 p.
m.
& 5 p.
m.
– 8 a.
m.
*DIRECT REPORTS: *NA *RESPONSIBILITIES * *CRISIS INTERVENTION * * Answers the crisis hotline, assessing immediate client needs * Prioritizes immediate needs, advocating for clients and assisting in contacts with agencies and systems, such as shelter, law enforcement, medical and social services * Provides basic information about options for orders of protection * Provides in-person support for victims who require or are seeking medical intervention * Provides in-person support for victims who require or are seeking support during law enforcement interviews * Provides emotional support and resources to volunteer advocates as needed * Documents services according to intake policies and procedures, and provides all pertinent information/activities to the Center * Collaborates with other agency staff to ensure quality services to clients according to policies and procedures * Maintains client confidentiality according to policy *COMMUNITY RELATIONS: *Foster community relationships that strengthen the organization’s ability to serve victims of sexual violence and domestic abuse.
* Fosters collaborative relationships with community partners, as appropriate *EVALUATION * The performance of the On-Call Advocate will be evaluated annually by the On Call Supervisor according to pre-determined objectives and policies.
Close Date: Open Until Filled Revised: 4/2024 Job Type: Part-time Pay: From $17.
00 per hour Schedule: * Evening shift * Night shift * On call * Weekends as needed Work Location: In person