Why VTV:
At Vance Thompson Vision, our vision is to create, protect, and maintain clear vision for a lifetime.
As a global industry leader in vision surgery, the Vance Thompson Vision team has performed more than 100,000 procedures and participated in over 100 FDA-monitored clinical trials.
If you enjoy a fast-paced, innovative, and fun working environment, apply with us today!
Our core values that provide our foundation:
Caring - We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
Fun - We choose a positive attitude every day.
We use humor as a way to create a less formal, less stressful and more productive work environment.
Committed - We are accountable and 100% committed to the Success of VTV.
We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.
Job Opportunity:
We are growing and we are looking for a Patient Advocate to join our team!
You Are:
Ready to live out our core values in patient and team member interactions
Detail-oriented
An exceptional communicator
Highly motivated and a self-starter
An effective problem solver
You Will Make an Impact By:
Verifying insurance coverage prior to patient arrival for evaluation and determining if the clinic or surgery center are in or out of network for patients.
Completing insurance verification forms with correct benefit information, including deductible, co-pay and/or coinsurance.
Preparing surgery schedules and scheduling post-operative appointments for patients.
Providing estimates to patients on financial responsibility.
Creating daily reports of evaluations to verify insurance is within network and obtaining referrals and prior authorizations from policies that require it.
Answering patient phone calls promptly and addressing patient concerns.
Obtaining proper insurance information and providing fee schedules and insurance information to patients.
Preparing, maintaining, retrieving, and distributing medical records as needed.
Ensuring all preoperative testing and documentation is completed prior to procedure.
Processing Mission Vision and patient assistant program applications for patients.
You Have:
A high school diploma or equivalent
Previous experience in a medical office setting preferred
Investments in YOU:
Vance Thompson Vision offers a full benefits package and competitive compensation, including:
$150 shoe allowance for full time staff
401k with company contributions
Education Allowance
Wellness Program paired with a Lifestyle Spending Account
Vance Thompson Vision is an equal opportunity and affirmative action employer.
We are committed to creating a diverse and inclusive culture for all employees.
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