Mobile Service Manager

Our Organization: Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients.
Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives.
How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations.
Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.
How You'll Make a Difference: The Mobile Services Manager is an integral part of our outreach team serving the state of North Dakota.
This position will lead, organize, and develop the mobile arm of our care model.
The position requires high energy, flexibility, creativity and the ability to work well with a team.
This position will be establishing connections and building relationships with community organizations, all while collaborating with our internal outreach team.
The Mobile Service Manager will utilize these community connections to create events in which we can engage the populations we are serving.
Essential Duties and Responsibilities: Able to provide strong organizational skills to schedule and plan outreach events, allowing for all logistics and staffing necessary for success.
Oversee all logistics related to mobile van units, such as storage, maintenance & cleaning.
Overall responsibility for the integrity of the mobile units, as well as the supplies and equipment utilized within the units.
Creating and maintaining an inventory process for supplies to operate the mobile units.
Integrate with various staff that will work within the mobile units to promote safety, efficiency and professionalism.
Develop a well-organized scheduling platform to keep several leaders informed of upcoming events and staff involved.
Maintain all data related to the event outcomes in order to allow for process improvement for future events.
Ability to do initial and ongoing hands-on training for all staff driving the mobile units.
Develop and maintain travel logs.
Be a subject matter expert regarding regulatory requirements of mobile services.
Oversee all education and competency assessments for all staff operating the mobile units and monitor ongoing needs.
Performs other duties as assigned to support the overall effectiveness of the organization.
Qualifications/Skills: Bachelor’s degree in healthcare or related field 3 years of leadership/ management experience Healthcare experience preferred.
Having an in-depth knowledge of health care services and other medical terminology is a required.
Current BLS/ CPR certification required Current TB test and maintain a negative test annually required Hep B Vax/ Titer proof (Company does offer/ or may sign a declination) required.
Current Flu shot (or sign waiver/ follow mask policy) required.
Strong organizational skills Ability to multi-task and be flexible High energy and creativity Detail-oriented and ability to document and maintain historical data Professional communication style in both written and verbal communication Must be comfortable with some “cold calling” and prospecting to develop relationships with external entities.
Strong experience with scheduling multiple events and collaboration with directors/colleagues to utilize available staff.
Basic understanding of operating a fleet of vehicles and all necessary knowledge to be successful.
Language & Communication Skills: Excellent leadership, management, and communication skills with ability to work collaboratively with other departments and external stakeholders.
Must be fluent in both spoken and written English and maintain professionalism in all verbal and written correspondence with both internal and external clients.
Decision Making: Strong ability to self-manage time and manage multiple projects and priorities in a fast-paced environment Computer Skills: Able to utilize necessary programs to ensure effective communication, collection of metrics, and proprietary software; including but not limited to: Microsoft product suite, revenue cycle management software and other software as necessary.
Problem Solving: Strong analytical and problem-solving skills Benefits: Employer-paid Medical premiums at no cost to you Employer-paid Dental premiums at no cost to you Employer-paid Vision premiums at no cost to you Employer-paid Short-Term Disability premiums at no cost to you Employer-paid Life Insurance premiums at no cost to you Employer matching 401(k) 15 days annual combined sick/vacation and 9 days of holiday during your first year Your Birthday off! Must complete our Culture Index Survey.
Take the assessment at https://go.
cultureindex.
com/s/bg3VS0H2kF.
This is not a pass/fail test and does not measure intelligence.
Arkos Health EEO Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.