Behavioral Health Billing Specialist

Dakota Family Services is a community-based mental health clinic serving children, adolescents, and adults across North Dakota.
Our team is passionate about community mental health, using a multi-disciplinary, evidence-based approach as we walk alongside our patients and help them create better lives.
Our team provides fully present care to our patients through honest and open communication to meet their needs.
JOIN OUR TEAM! We are currently seeking a full-time Behavioral Health Billing Specialist.
Schedule: This is a Monday-Friday position; hours may vary based on business needs.
Salary: $18.
00-$22.
00 What you will do: The Billing/Accounts Receivable Specialist is responsible for a variety of duties, which may include routine electronic billing posting and problem-solving for various payers, including insurance, Medicaid, Medicare, and private pay, and special projects in billing and collection.
In addition, the Specialist may be responsible for billing and posting for special contracts and obtaining and/or entry of prior authorizations.
The Billing Specialist is responsible for clear, detailed communication with the clinical and billing staff, payers, and clients regarding various insurance-related and payment-related issues.
Responsibilities may also include researching and resolving client insurance claims that are denied or uncollected and, also, working with the clinical staff members to resolve billing problems.
Communication with clients is trauma-informed, reflecting sensitive, thoughtful, and courteous communication while considering the emotional nature of our work.
Other special projects may be assigned.
Purpose We walk alongside our clients during their mental health journeys, and we advocate for our clients by connecting them with the resources they need to accomplish their mental health goals.
File claims to insurance companies for services provided to patients at Dakota Family Services.
Process secondary and tertiary claims to insurance companies.
Assist with financial counseling meetings with families to arrange future payments and communicate the cost of services.
Interact with staff, clients, payers, and Agencies to answer questions, obtain information, and resolve issues.
Caring Our team provides fully present care to our clients that meet their individual needs.
We communicate honestly and openly and focus on our client’s best interests.
Contribute to the Billing Department team through a positive attitude, respectful interaction, innovative ideas, efficiency, and ethical behavior.
Develop positive relationships with payers and an excellent impression of our company.
Learning We value learning by continuing our own education and training and staying up-to-date on the latest research.
Work together to support the company and to develop modern ideas.
Maximize productivity and establish ongoing excellence in customer services.
Work with us on your career development and your job satisfaction.
Minimum qualifications/education: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below represent the knowledge, skill, and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
The Billing/Accounts Receivable Specialist should possess experience in using an electronic medical record system, billing, posting, and adjudicating claims.
Specialized experience (1-3 years) in behavioral health billing services is preferred.
Other vital skills include the ability to work independently, the ability to work collaboratively on projects, the ability to create channels of communication to obtain information necessary to perform job tasks, such as with clients, payers, clinical staff, and billing department staff; the ability to recognize individual and system problems and to communicate such information the supervisor, excellent written and verbal communications skills; outstanding attention to detail and excellent time management skills.
This position requires mastery of a large amount of detail.
Outstanding computer skills with billing software, Microsoft Word, and Microsoft Excel, able to learn organizational systems and good keyboarding skills.
Benefits: As we support and care for others, we also work to care for our team member’s professional personal growth and well-being.
We know that benefits are important.
If you have questions ahead of time, please ask, and one of our HR Ranchers will be happy to discuss them.
403(b) Retirement Savings Plan with 100% employer match up to 5% Medical and Dental Insurance.
Employees participate in the cost of premiums and have the option of purchasing additional coverage for dependents Health Savings Account with a $125/month employer contribution if enrolled in the Ranch's Medical plan Employer-Paid Life Insurance and Long-Term Disability Insurance policies Employee Assistance Program through LifeWorks Generous Paid Time Off (accrual based on hours worked) 7 paid holidays each year Dependent Care Flex Spending Account Voluntary Vision Insurance, Short-Term Disability, and Term Life Insurance 20% discount on items at all Ranch Thrift Store locations STAR leadership program Free meals at the cafeteria while on shift