Call Nurse - Hospice - Wadena/Fergus Falls

Scope This is a full-time salaried position and includes a 7 days on, 7 days off work schedule.
· Responsible for providing support to patients, families, and caregivers by triaging calls and making visits to meet patient needs.
· Plan, coordinate, provide, and document care for terminally ill patients from the day of admission through day of discharge.
· Utilizing physicians’ orders and professional skills, develop and implement a hospice plan that meets each patient’s specific needs and is in compliance with federal and state regulations, reimbursement guidelines as well as the organization’s policies and procedures.
· The foundation of hospice nursing is a complete skilled assessment, communicating with care team and patient/family, along with following the plan of care to meet the needs of the patient and the family during the terminal process Knute Nelson Values Christian Heritage - We believe that our Christian heritage guides us in all we do.
Customer Well-Being – We believe our customers are the reason for our existence and are committed to fostering customer-focused, holistic and inclusive experiences to meet their needs.
Valuing People - We believe our employees are our greatest asset.
We are committed to fostering inclusive environments where staff belong, contribute to meaningful work and can advance their purpose.
As a service organization, a friendly, well trained, committed, caring team of employees is the only way provide high quality service.
Community Engagement – We believe we are an integral part of the communities we serve and will invest time and resources to benefit the communities, which will benefit those we serve.
Stewardship - We believe we must be good stewards of all our resources to fullfill our mission Competencies Accountability and Trust - Relentless about accomplishing company priorities.
Identifies what needs to be done and proactively takes prompt action to accomplish objectives and achieve goals.
Has a strong sense of urgency about solving problems and striving for excellence in performance to company strategies and goals.
Instills mutual trust and confidence; creates a culture that fosters high standards of ethics; behaves in a fair and ethical manner toward others and demonstrates a sense of corporate responsibility, confidentiality and commitment of service.
· Customer First Attitude - Makes the customer experience a primary focus of one’s actions; is accessible and provides prompt service.
Develops and sustains mutually beneficial customer relationships.
Quickly and effectively solves customer problems.
Inspires, motivates, and guides others toward goal accomplishments.
Consistently develops and sustains cooperative working relationships.
Encourages and facilitates cooperation within the organization and with customer groups; fosters commitment, team spirit, pride, trust.
· Interpersonal Communication - Adopts communication styles appropriate to the listeners and situations.
Listens actively, asks questions, clarifies points and rephrases others statements to check mutual understanding.
Modifies communication in response to feedback from listeners.
· Problem Solving and Managing Conflict Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.
Works effectively with others to resolve conflicts in a constructive way that builds the relationship and drives results.
Education and Experience Required Graduate of an approved school of professional nursing.
· Current Registered Nurse licensure in the state of Minnesota and North Dakota.
· Must obtain CPR certification within 6 months from date of hire.
· Must have a valid driver’s license and use of an insured personal vehicle.
· Must have adequate computer skills.
· Must complete and pass a state required background study.
· Able to physically perform the duties required by the position.
· Required to have the ability to read, write and speak English well enough to communicate with staff, patients, families and facilities.
Key Responsibilities Provide Nursing Care for Hospice Clients Able to perform all visit types and functions, including but not limited to admissions, routine/PRN visits, discharges and deaths.
Performs accurate and comprehensive assessments completed at the time of the visit, with documentation completed in the home.
Assist the patient and family in creating an individualized plan of care to best meet their individual goals.
Perform all patient care responsibilities considering needs specific to the patient/family’s age, and cultural/spiritual practices.
Demonstrates knowledge of comfort medications, and hospice standing orders and their administration indication.
Utilize appropriate pain and symptom management techniques.
Provide clinical education and ongoing support to the patient and family/caregiver.
Actively participates in the bereavement plan for all families.
Knowledgeable of current federal, state, and organization regulations concerning patient care.
· Active Member of the IDG Communicate and collaborate on a continuous basis with all applicable members of the patients care team.
Refer patients needs appropriately to ancillary services available.
Accountability/Leadership Practices accountability to daily work tasks and expectations.
Identifies what needs to be done and proactively takes action to accomplish objectives and achieve company goals and priorities.
Creates a positive culture and working environment within the organization.
Inspires, motivates, encourages, and guides others toward goal accomplishment.
Demonstrates and fosters a sense of team spirit, pride, trust and commitment.
· Other Duties as Assigned The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
Other Details: Exemption Status: Salary Non-Exempt Direct Reports: None Leadership Received: Regional Clinical Manager Department: Nursing Division: Hospice