About FCCU
FCCU is the largest credit union in the region with over a billion dollars in assets.
We are a growing family of employees who succeed both personally and professionally.
We offer competitive total compensation, technical and leadership development, and opportunities for industry and community involvement.
As a credit union we are member owned.
This allows us to invest in our members and the communities we serve.
Through helping others achieve financial growth and giving back to our communities, you can truly fulfill the FCCU mission of Life is Better with Community.
Core Values-Strengthen Community by helping members grow and thrive.
Community-Our Communities define who we are "People Helping People.
"
Integrity-We will live and work with uncompromised integrity.
Passion-We will display passion in our work and service to our membership.
Growth-We believe that growing both as a Credit Union and professionally as employees is imperative to our long-term success.
Job Responsibilities
Our goal is to provide administrative support to the lending staff for member mortgage loan requests while ensuring loan documentation are in compliance with applicable policies, procedures and regulatory requirements.
Arrive each day full of energy and ready to provide unsurpassed customer service to our members while maintaining our tradition of community trust.
Process applications; verify accuracy and follow-up with members and lending staff to obtain all required documentation.
Assist branches and loan officers with real estate functions by promptly responding to requests, answering phones, applying payments and performing necessary corrections and maintenance.
Respond to member in-person and telephone inquiries, requests, and problems, taking ownership to resolve issues within given authority in a timely manner in accordance with member expectations and in compliance with operational and compliance procedures.
Maintain the integrity of the member relationship management solution and sales program by accurately recording and tracking member encounters.
You are goal-oriented and always learning and improving.
You take pride in being the face of FCCU and projecting a positive image to our current and prospective members alike!
Qualifications
High school diploma or GED
Experience with loan origination systems or banking systems preferred.
Ability to operate a computer, telephone and other office equipment
Competitive team player, with a positive attitude willing to learn and adapt to change
Ability to communication, both written and verbal
Detail-oriented and able to work in a fast-paced member service environment
Benefits
We provide a great benefits package that includes 11 paid federal holidays, 401k match, fully paid single medical, dental and vision and much more.
While we know benefits are highly important, we also recognize and support the value of a family and work life balance.
Work Schedule
Monday-Friday, 8am-5pm.
You must complete an FCCU employment application located at https://www.
myfccu.
com/careers
First Community Credit Union is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
(EOE, including disability/vets)
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