_*Customer Account Adviser*_
Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy.
In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services.
Personally and professionally, we hold ourselves to high standards and an unwavering commitment to do what’s right; treating every individual with respect, compassion and integrity.
We are highly invested in the communities we serve through our community outreach programs, donating time, products and services locally and nationally.
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Aaron’s provides a fun and positive environment for our associates and a place where building relationships with our customers is key! As a Customer Account Adviser, you will have the opportunity to learn the various facets of our business to help build a foundation for a career at Aaron’s! In addition to supporting the overall needs of the store by assisting other associates, you will be primarily responsible for assisting the Customer Accounts Department with lease agreement renewals.
At Aaron’s you are making a difference – your dedicated attention to each customer helps bring them closer to their goal of ownership.
Come see why the difference is personal at Aaron’s, connect with us today!
_*What You Will Do For Our Customers--Job Duties*_
Collect Revenues and Protect Company Assets
* Act as a customer counselor by discussing benefits of timely lease agreement renewal payments
* Contact customers directly who have not paid their Lease agreement(s)
Customer Care
* Contact customers over the phone and through field visits
* Maintain and update customer database
* Assist with merchandise returns and customer deliveries as needed
Additional Duties
* Clean and certify returned merchandise in the Quality Assurance Center
* Assist in the Field where necessary
_*Position Requirements*_
Over the age of 21
Good communication and interpersonal relationship skills
Position routinely requires lifting, loading, and moving heavy merchandise
Strong telephone etiquette
Good organizational skills
Maintain professional appearance
Clean MVR with the ability to obtain DOT certification
As an Aaron’s employee, you will have access to a comprehensive benefits package that includes:
-Competitive wages
-Monthly bonuses
-Paid time off
-Major Medical after 90 days
-Uniforms-(Shirts provided)
Job Type: Full-time
Pay: $15.
00 - $18.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* On-the-job training
* Paid time off
* Paid training
* Vision insurance
Weekly day range:
* Monday to Friday
Work setting:
* Call center
* Office
Work Location: In person
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