Are you ready to bring your amazing self to work?
At Macy's, Inc.
, we're on a mission to create a brighter future with bold representation for all.
This is our Mission Every One.
We know that each person here is unique.
So we respect and invest in each individual to create growth, pride and satisfaction.
If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from.
Our success will be built on amazing colleagues, working together.
Job Summary:
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales.
Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident.
You are focused on building a client base and nurturing strong client relationships in order to meet sales goals.
You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone.
You will provide customer consultations, including applying make-up and products.
What we can offer you:
An inclusive, challenging, and refreshingly fun work environment
Empowerment to perform impactful work with tangible results
Coverage across medical, dental, vision, and retirement
Employee Assistance Program (mental health and financial literacy resources)
Fully-Funded education benefits may include 100% of tuition, books, and fees
Merchandise discounts
Colleague Resource Groups (CRGs), give-back/volunteer opportunities
What you will do:
Acknowledge customers in a friendly and helpful manner
Leverage product knowledge to provide expert advice to each customer based on their desires, features, and preferences
Introduce customers to beauty products and build a rapport to identify undiscovered needs.
Explain and demonstrate the use of all beauty products through actual application on the customer
Ensure proper presentation, organization, storing and replenishment of stock
Use our clientele program to build relationships with customers, meet sales goals, share promotions and product launches, and engage customers in our rewards program
Participate in pre-selling and sales-driving events to maximize sales and reach personal sales goals
Self-motivated to stay current on Macy’s beauty product knowledge and beauty trends
Remain up to date with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested
Merchandise new receipts, process damages, testers and select merchandise to return to vendors
Use point of sale technology and applications to assist in selling and fulfilling of customer orders.
Adhere to hygiene standards and asset protection control and compliance procedures
Who you are:
Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and colleague.
Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
Ability to communicate and share information with diverse groups of customers and peers
Self-starter and able to adapt quickly to changing customer expectations and needs
Resourceful and able to adapt quickly to changing priorities and deadlines
At least 1 year of customer service or selling experience required
Previous cosmetic or fragrance sales experience a plus
Physical requirements you will perform:
Prolonged periods of standing/walking around the store or department
Frequent use of computers, handheld electronic equipment and cash registers
Reaching, crouching, kneeling, stooping and color vision
Lifting and moving items weighing up to 25 lbs.
About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store.
Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy and ideas to the Macy's team – Apply Today!
BEAUTY00
This position may be eligible for performance-based incentives/bonuses.
Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.
Eligibility requirements may apply based on location, job level, classification, and length of employment.
Additional benefit details are available at macysJOBS.
com.
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