Parts Sales Clerk

*Objective of Position: * * Takes part orders by phone and other communications media from end users and dealers.
* Communicates effectively with outside sources and all internal.
* Facilitate parts orders for correctness and on time delivery.
*Principal Responsibilities: * *1.
* Will respond to phone calls and other media for parts sales request in a very timely manner.
*2.
* Retrieves prints, gives pricing, prepares quotes, and gives answers to customers pertaining to trailers and parts sales.
*3.
* Effectively identifies trailers by model and serial number in order to research parts, prints and a multitude of information about trailers.
*4.
* Report errors in costing, descriptions, etc.
for continuous improvement.
*5.
* Tracks production orders for special parts and follows up to ensure timely completion.
6.
Responds to walk in customers as it pertains to parts.
*7.
*Uses computer programs that pertain to position in order to complete task.
*8.
* Assume additional tasks and responsibilities as required.
*Position Qualifications:* *1.
* Must possess a high school diploma, two year degree preferred.
*2.
* 4-5 years experience Trail King Product knowledge preferred.
*3.
* High level of verbal and communication skills needed to effectively convey information to customers.
*4.
* Able to effectively communicate with customers, sales, dealers and all departments internally.
*5.
* Working knowledge of PC programs a must.
*6.
* Must possess prior knowledge of trailers and basic functions.
*7.
* Working knowledge of pricing and discounting.
*8.
*Extensive phone work is required.
*9.
* Must have ability to communicate with people with an array of personalities.
*10.
* Must be self motivated and have a flexible work schedule.
*11.
* Must be accurate, organized and have attention to detail.
*Personal Trait Profile: * *1.
* Very friendly and helpful attitude a must.
*2.
* Dependable and trustworthy.
* Excellent communication skills.
Physical Demands & Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Employee discount * Flexible schedule * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday * Overtime Work Location: In person