The primary function of this position is to manage specific accounts within a brokerage division of Magnum Logistics.
You will be the dedicated account manager for customer accounts, working closely with carrier sales and customer service specialists.
Participate in RFPs for assigned accounts, including procuring capacity for new lanes and negotiating rates to offer competitive pricing.
Frequently contact customers for assigned accounts for additional business and establishing rapport.
Negotiate rates on existing lanes following current market conditions, utilizing our TMS (TMW Suite), DAT, and other tools to maximize profitability.
Address and resolve concerns for assigned customers.
Manage assigned customers according to established yearly goals and divisional budget.
Communicate with the Logistics team, be coached, and collaborate with a team.
Seeking an individual who has:
Ability to adapt and be flexible in an environment where priorities and load schedules constantly change.
High verbal and written interpersonal skills to communicate effectively with drivers, customers, carriers, etc.
Must know business processes, transportation, and dispatch terminology.
Ability to multi-task, establish priorities, be organized, and meet deadlines.
Willing to participate in a team environment, be goal-oriented and able to set and achieve company or personal objectives, and work independently and be self-motivated.
Must work in Coon Rapids or Fargo Magnum office locations.
Able to be coached and work in collaboration with a team.
Education/Experience
High school diploma/GED required.
Experience with TMW Suite, DAT, or Truckmate (TMW) software experience or an equivalent combination of education and experience sufficient to successfully perform the essential responsibilities and duties of the job as listed above is preferred.
Physical Demands
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by state and federal law.
Ability to sit and/or stand for extended periods - continuously
Ability to talk, hear, and see – continuously
Ability to lift and/or carry up to 20 pounds – occasionally
Magnum was established in 1978, to provide supply chain network solutions.
Magnum comprises five separately incorporated divisions geared towards meeting the specific needs of its customers: Magnum LTD, Magnum LTL, Magnum Dedicated, Magnum Warehousing, and Magnum Logistics.
With Corporate headquarters located in Fargo, North Dakota, Magnum services a variety of industries throughout the United States.
We are a frontline warehousing and logistics service provider with continued goals to grow and remain competitive in the National economy.
Magnum hauls/delivers a variety of freight for our customers and partner carriers.
Some examples may include paper products, household chemicals, alcohol, tobacco, and food-grade items.
Magnum is an equal opportunity employer, is a drug-free workplace, and participates in E-Verify.
We are Veteran Owned & Operated!
Benefits
For full-time positions - a complete benefits package is available, including:
Health Insurance with HSA and FSA Options and Wellness Incentives
Company Paid Life Insurance
Dental Insurance
Vision Insurance
401(k) Plan with Company Match
Paid Time Off
Employee Assistance Program (EAP)
Supplemental Insurance Voluntary Options (Short-Term Disability, Long-Term Disability, Accident/Hospital Confinement, Critical Illness/Cancer Insurance)
This a salaried exempt role, day shift hours; with a potential for working remotely after 6 months, once KPI is met.
DOE
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