SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers.
SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry.
Mentorship and professional development training are a focus throughout your entire career.
Responsibilities:
Greet all customers on the sales floor with courtesy and a smile
Grow personal sales by hitting minimum goals and following Scheels professional salesmanship standards to provide an above and beyond customer experience
Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
Engage in conversation with customers and assist them in making buying decisions in our Fusion Fashion Clothing Boutique, Footwear and Workwear shops
Demonstrate a passion for products in our store, especially involving apparel vendors such as Liverpool, Charlie B, Tribal, 7 Diamonds, Carhartt, Sorel, Birkenstock, etc.
Attend all Scheels product training and all store meetings
Maintain a professional appearance on the sales floor
Assist in all other assigned duties
Ability to perform basic math; compute rate, ratio and percent; draw and interpret bar graphs
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence.
Ability to effectively present information in a one-on-one and small group situation to customers and other employees
Demonstrates strong communication, organization, attention to detail and problem solving skills
Strong oral/written communication and reading skills to communicate effectively and in a timely manner with all levels of the organization
Must be willing to help with freight/stocking when needed
Ability to demonstrate product usage within their shop and retrieve product from heights of greater than 6 ft
Requirements:
Customer Service
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience:
The ideal candidate will have a high school diploma or general education degree (GED) and or 1-3 months of sales experience
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation
Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
Scheels cares about the health and safety of our Associates.
Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.