Sales Support Representative

Dakota Carrier Network (DCN), a provider of high-speed broadband communication services, serving North Dakota customers with locations within the state and through its partnerships has an opening for a Sales Support Representative.
This position can be in either our Fargo or Bismarck office.
*Job Responsibilities*: * Provide support to Sales Account Executives in Fargo and Bismarck offices.
* On-the-job training to prepare and submit various forms and notifications internally and to outside companies to enable DCN to order and broadband connections throughout North Dakota and across the region.
* Perform necessary follow-up procedures to organize and monitor pending service orders.
This may require setting up meetings with internal and external parties to coordinate services.
* Maintain records used to verify circuits terminating in member company service areas.
* Process Billing Summaries and submit to Accounting for processing.
* Maintain customer and carrier contracts.
* Other duties include answering incoming calls relating to quotes and orders, electronic record keeping and various other tasks.
*Qualifications:* * Requires the ability to work in a team environment.
* Computer knowledge of Microsoft Office (Word, Excel, etc.
) required and proficiency preferred.
* Candidate must have the ability to plan, organize and multi-task.
* Ability to work well with a variety of customers and business associates.
* Associates degree required; bachelor’s degree is preferred.
* Experience with Salesforce or similar CRM preferred *Benefits: * DCN offers a competitive salary and benefit package.
*Application Deadline: *January 12, 2024.
To apply, email cover letter and resume to *hr@dakotacarrier.
com* or mail to the following address: Human Resources Dakota Carrier Network P.
O.
Box 2484 Fargo, ND 58108 Dakota Carrier Network is an Equal Opportunity Employer.
www.
dakotacarrier.
com Job Type: Full-time Pay: $53,000.
00 - $58,000.
00 per year Benefits: * 401(k) * Dental insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Ability to Relocate: * Fargo, ND 58104: Relocate before starting work (Required) Work Location: In person