GENERAL DESCRIPTION
Responsible for working with store team members to ensure a consistent brand experience and provide excellent service to all customers.
Contributes to the achievement of stores sales goals, execution of store operations and visual brand expectations.
PERFORMANCE REQUIREMENTS
Key Responsibilities: *Ensures the successful execution of our customer service philosophy by: o Practicing our Customer First Culture: ▪ Building an Authentic Connection: Connect with every Liv in a genuine way and delivering a welcoming first moment.
▪ Create an Amazing Experience through asking open ended questions, making relevant recommendations, and sharing the benefits of our mymaurices rewards card & maurices credit card.
▪ Become an Expert Stylist: Communicate your style expertise and build credibility with Liv.
o Building sales through a commitment to our Customer First Experience.
Consistently deliver, coach, and develop the behaviors of Observe, Connect, Suggest & Sell.
o Promoting an Omni Channel experience for Liv by utilizing loyalty programs, promoting maurices.
com and using technology as a selling resource.
* Contributes positively to store results through: o Our Customer First Survey o Personal and team recognition through “Love Notes” from Liv o Store Sales Results *Contributes to the team experience by: o Reacting quickly and communicating with team members regarding customer and store activity needs o Being inclusive, positive, and treating all team members with respect o Engaging team members o Being receptive to feedback from others and making timely changes April 2022 * Contributes to the brand experience by: o Efficiently and accurately implementing maurices Standard Operating Procedures o Understanding and executing all visual brand expectations o Representing the company’s current image *Consistently works scheduled shifts and maintains a flexible schedule to meet store needs.
Is reliable and dependable.
* Adheres to all company policies, procedures, safety practices and loss prevention procedures.
WORK EXPERIENCE AND EDUCATION REQUIREMENTS
High School Degree or GED preferred.
*Customer service experience preferred.
Unique/Physical Requirements * Work varied hours/days as business dictates *Able to reach, push, pull, stand, squat and bend for up to 8 hours or longer as necessary.
* Able to operate and use all equipment necessary to run the store *Able to operate computerized register system * Able to move or handle merchandise throughout the store weighing up to 50 pounds
Job Type: Part-time
Pay: $13.
00 - $15.
00 per hour
Shift:
* 4 hour shift
* 8 hour shift
Work Location: In person
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