Lead Sales Associate/Sorter

_New Life Center Lead Sales Associate is responsible for ensuring a positive shopping experience for all customers.
The Lead Sales Associate will be cross-trained in all areas of the production and retail environment to include, but not limited to providing excellent customer service, cash-handling procedures, processing donated goods, sorting, pricing, and stocking.
_ *Essential Responsibilities* *Essential Function 1: * _Sales Associate Shift Lead_ * Responsible for the sales floor in the absence of the Store Manager or Assistant Manager, to include providing direction to other sales associates.
* Assist Thrift Store leadership with training of new employees.
* Resolve any customer issues and communicate with store management when an issue needs to be escalated.
* Enforce store opening and/or closing procedures.
* Ensure the accuracy of the cash drawer at beginning and end of day.
* Process customer transactions and collect payment.
* Maintain assigned areas of the store to ensure areas are clean, organized, and customer friendly.
* Stock sales floor with priced merchandise and clothing.
* Ensure that fitting rooms are maintained and clean.
* Responsible for incoming calls to sales floor and voicemail management.
*Essential Function 2: * _Sorter_ * Provide friendly service to donors by assisting them with unloading their donated goods; offer tax receipt.
* Maintain cleanliness and orderliness of the production area.
* Sorts through donations, evaluate the quality, and determines the price of donated goods.
* Determine quality and value of donated goods to price items accurately and consistent with store guidelines.
* Provides direction to staff or volunteers on stocking shelves or racks and locating items on the sales floor.
* Ensure the sales floor is stocked, organized, and attractive to shoppers.
* Answer customer questions and assist customers as needed.
* Assist warehouse staff with organization of donated goods in appropriate places.
*Skills & Qualifications* *PERSONAL:* * Personal, evident, growing relationship with Jesus Christ.
* Compassionate heart for those in need.
* Willingness to serve others.
* Desire to see the lost come to Christ.
*ADDITIONAL ELIGIBILITY REQUIREMENTS:* * Ability to pass a pre-employment drug test and background check.
*WORK ENVIRONMENT:* * This position functions in a thrift store and warehouse setting where medium duty equipment such as forklifts are in use; appropriate safety considerations will be required to avoid injury.
* Ability to lift loads up to 50 lbs.
* Ability to stand for long periods of time.
*SKILLS:* * Customer service orientation.
* Attention to detail.
* Must be 18 years of age to operate the necessary equipment.
* Ability to organize and prioritize duties.
* Professional personal presentation.
* Demonstrated work ethic with consistent attendance and punctuality.
* Adapts positively to continuous change, maintaining flexibility.
* Positive and friendly disposition.
*How to Apply* *Visit https://www.
fargonlc.
org/employment to apply.
* Job Type: Full-time Pay: From $17.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift Weekly day range: * Monday to Friday * Rotating weekends Work Location: In person