Sales Associate

*General Summary* The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
*Essential Duties & Responsibilities* Include the following.
Other duties may be assigned.
_Customer Service:_ * Provide a positive representation of Burggraf's Ace Hardware.
* Proactively assist customers in solving problems.
* Greet customers entering and throughout the store.
Thank customers when finished and when they are leaving the store.
* Possess a friendly outgoing demeanor; work well with customers as well as associates.
* Ensure all pages and calls are answered promptly, courteously and effectively.
* Forward any customer complaint that cannot be handled to a member of management.
* Possess strong product knowledge and knowledge of store layout and location of products.
* Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
_Store Operations:_ * Assist in creating a positive, professional and safe work environment.
* Assist with receiving, checking in and stocking of merchandise throughout the store.
* Assist with maintaining back stock levels.
* Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
* Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
* Assist with merchandise resets through the store.
* Provide assistance to Department Specialists, i.
e.
price changes, special orders.
* Ensure signage is current throughout the store.
* Operate forklift with proper training.
* Communicate any Store Support Center issue to General Manager for follow up.
* Communicate any merchandising, cost control or sales idea to General Manager.
* Participate in store meetings.
* Be professional in appearance and actions.
* Perform all other duties as assigned.
*Education/Training* * High School or GED equivalent.
*Experience* * Formal retail experience preferred.
*Physical Demands* * Standing, walking, lifting (up to 25lbs) and climbing.
Job Types: Full-time, Part-time Pay: $12.
00 - $20.
00 per hour Expected hours: 20 – 40 per week Benefits: * Employee discount Shift: * 4 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift Weekly day range: * Monday to Friday * Rotating weekends * Weekends as needed Work Location: In person