Company: The Ag Division of Brandt Holdings
Parts Service Professional, Jamestown, ND
Date: Jan 17, 2024
Location: Jamestown, ND, US, 58401
Company: Valley Plains Equipment
Who is Valley Plains Equipment
Valley Plains Equipment is the local John Deere Dealer in eastern North Dakota and northwestern Minnesota.
We are an equipment dealer that cultivates success with hard work, authenticity and a best-in-class team that embodies these traits.
Join the team that works with you and is driven for you!
Position Summary
Provide the highest level of external and internal customer satisfaction while maximizing operational performance.
Identify the customer's needs, communicate the solutions, and accurately procure the parts needed.
Job Responsibilities
• Communicate with customers to identify and sell the appropriate parts to meet their needs.
• Answer phones promptly and professionally
• Invoice parts to customers using the appropriate discounts, freight charges and method of payment.
• Initiate machine down and customer fill in orders for Deere and places customer orders for vendor lines.
• Responsible for the stocking of the display floor using proper merchandising techniques.
• Assist in putting away daily stock orders and pulling transfers.
• Provide backup support to other employees within the department.
• Communicate customer concerns with the appropriate level of management.
• Perform routine housekeeping within the department including display floor and warehouse(s)
• Help to maintain a clean and safe Parts Department
• File shipment shortages and reports bin shortages or inventory adjustments to Parts Manager
• May assist with inventory control functions and working of reports for the Department.
• Other duties or projects as assigned by Management.
Qualifications
• Ability to use standard computer applications such as Microsoft Office
• Ability to work extended hours and weekends as needed.
• High school diploma or GED equivalent required.
• Ability to apply techniques of suggestive selling in daily work.
Preferred Qualifications
• 1 year+ of experience in Parts Department operations.
• Basic knowledge of agricultural equipment.
• Ability to operate a forklift and have certification.
Benefits
offers a highly competitive salary and benefit package including health, vision, and dental insurance, paid time off and paid holidays, Health Savings Account (HSA), 401k and Roth Retirement Savings with employer match as well as Life and Disability Insurance.
Next Steps?
Recruiters at Valley Plains Equipment will review all applications.
If your application meets the qualifications for the position, a recruiter will be in contact with you regarding the next step of the hiring process.
Working With You.
Driven For You.
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