Company Overview: We are a prestigious, state-of-the-art Med Spa/ Regenerative Med facility dedicated to providing our valued clientele with the ultimate experience in beauty and wellness.
With a comprehensive range of cutting-edge treatments and a team of skilled professionals, we are committed to delivering exceptional service, consistently exceeding our clients' expectations.
To support our mission, we are seeking a proactive and enthusiastic Client Care Coordinator to join our dynamic team.
Position Summary: As a Client Care Coordinator, you will be the warm and welcoming face of our Med Spa/ Regenerative Med facility, ensuring all clients receive a superior customer experience from the moment they step through our doors.
Your exceptional communication skills, attention to detail, and ability to handle a variety of tasks simultaneously will contribute to creating a seamless and unforgettable journey for our esteemed clientele.
Responsibilities: -
* Greet and welcome clients with a friendly, professional demeanor, creating a positive and inviting atmosphere
* Provide exceptional customer service by answering inquiries, scheduling appointments, and addressing client concerns promptly and courteously
* Manage phone calls, emails, and other communication channels, ensuring all client interactions are handled efficiently and effectively
* Coordinate and maintain accurate records of client appointments, including managing the scheduling system and making necessary adjustments when needed
* Collaborate closely with the treatment team to ensure smooth workflow, adherence to schedules, and optimal client satisfaction
* Efficiently handle financial transactions, including processing payments, managing cash registers, and providing accurate receipts
* Maintain cleanliness and organization of the front desk area, ensuring it represents the high standards of our Med Spa/ Regenerative Med Requirements:
Previous experience in a customer service-oriented role is preferred
* Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
* Proven ability to work in a fast-paced environment while maintaining a high level of professionalism and customer focus
* Strong organizational skills, detail-oriented, and ability to multitask efficiently
* Proficient computer skills, including experience with scheduling software, Microsoft Office, and other related applications
* A passion for the beauty and wellness industry, demonstrating a genuine interest in staying up to date with the latest treatments and trends
Benefits:
* Competitive salary, commensurate with experience
* Generous benefits package, including medical and dental insurance
* Opportunities for career growth and advancement within a fast-growing organization
* A positive and supportive work environment surrounded by a team of passionate professionals - Access to discounted services and products at our med spa.
If you are an energetic and hard-working individual with a passion for delivering exceptional customer service, we invite you to join our esteemed Med Spa/ Regenerative Med team.
Apply now and begin an exciting journey in the beauty and wellness industry.
To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position
Job Type: Full-time
Pay: $20.
00 - $23.
00 per hour
Expected hours: 32 – 40 per week
Benefits:
* 401(k)
* Flexible schedule
* Vision insurance
Schedule:
* Day shift
* Monday to Friday
Work setting:
* In-person
Work Location: In person
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