Auction Support Associate

As a thriving auction company since 1960, we have been busy selling everything from combines & tractors to tillable farm acreage, hay, and livestock.
We also sell an array of assets including construction equipment, large estates, business holdings, and more! From that time forward, the company has experienced a continued growth pattern & an expansion of offered services.
The Auction Support Associate at Steffes Group, Inc.
will be based out of our West Fargo, ND site.
The focus of this role will be to provide administrative support to both our clients & our sales team while managing day-to-day office tasks.
*RESPONSIBILITIES* * Post auction equipment & other items online at appropriate times, writing a detailed description outlining all key information to potential buyers * Work closely with the sales team to ensure a smooth auction process, from start to finish * Answer phone inquiries, direct calls, and provide basic company information to past, present, and future clients & inquiries * Perform administrative tasks including, but not limited to, maintaining & organizing files & documents, photocopying, faxing, and emailing as required * Provide in-person customer service to all walk-in traffic * Maintain supply inventory & purchase office supplies as needed * Facilitate ACH & credit card payments over the phone & in-person * Generate auction invoices & work with buyers to arrange payments for purchased auction items * Assist with typing, proofing, and formatting equipment appraisals as needed *JOB REQUIREMENTS* * Strong interpersonal & professional communication skills, including excellent command of grammar, spelling, and technical composition * High degree of confidentiality & trustworthiness * Ability to work under tight deadlines, using strong organizational skills with priority & workflow management * Outstanding customer service skills, both in-person & over the phone * Ability to work both independently & closely with a team over multiple departments * Willingness to assist in additional tasks as needed *SKILL REQUIREMENTS* * Proficient in Microsoft Office Suite (Word, Excel, and PowerPoint) * Strong working computer knowledge and ability to navigate several platforms simultaneously * Ability to multitask as needed, while prioritizing which tasks need to be done first *COMPENSATION & HOURS* At Steffes Group, we credit our success to each individual employee and the dedication and value they bring to our team.
We want to take care of each employee as well as they take care of the business that we have all worked so hard to build.
* Competitive compensation varies based on previous experience * Full benefits, including 100% company-paid single Medical & Dental Insurance, PTO, 401(k) with Match, Life Insurance, Flexible Spending & Health Savings Accounts, Short & Long-Term Disability Plans, Paid Volunteer Time, and more * Full-time, day hours – including overtime as required Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * On-the-job training * Paid time off * Professional development assistance * Referral program * Vision insurance Experience level: * No experience needed Shift: * Day shift Weekly day range: * Monday to Friday Work setting: * In-person * Office Work Location: In person