Why Us?:
With a mantra of Empowering Human Potential, Hanger, Inc.
is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.
Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide.
Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market.
With nearly 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.
Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?:
As a clinical assistant, you will play a vital role in supporting the certified clinicians with patient care.
You will need to have strong interpersonal skills, attention to detail, and a commitment to quality and safety.
You will also communicate with patients and their families and document their health information in our electronic health record system.
The day-to-day operations of the clinic are crucial for the success of our team, and the clinical assistant optimizes the performance of all processes.
Your Impact:
Principal Duties and Responsibilities (Essential Functions):
Depending on the operational requirements, size of the Hanger Clinic and subject to limitations imposed by state and/or local law, this position may include some or all of the functions listed below.
Collaborate with orthotic practitioners in the evaluation and analysis of a patient’s need for orthotic services.
Examine and evaluate patient's needs in relation to disease and functional loss.
Perform fitting, and execute minor modifications as necessary.
Evaluate orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
Instruct patient in use of orthopedic device.
Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
Provide detailed clinical notes to patient records.
Provide information to administrative staff to conduct reimbursement activities.
Provide follow-up with patients and physicians.
Provide in-service training to physicians and allied health care professionals.
Provide assistance to other clinical staff.
Adhere to all safety regulations; compliance with Medicare, HIPAA and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
Perform other duties or special projects as assigned.
Minimum Qualifications:
Experience and Education:
High school diploma or GED required.
Associate degree preferred.
Minimum 6 months experience in providing customer service in the following settings; sports rehab, fitness, healthcare, and medical office or retail.
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures
Preferred Experience:
Allied Health Professionals (PTA, OTA, Athletic Trainer, Medical Assistant, etc.
)
Additional Success Factors:
Knowledge and Skill:
Thorough understanding of medical terminology.
Effective communication skills for accurate, concise, and organized oral and written presentation and reports to patient and staff.
Ability to instruct clinical and non-clinical personnel and customers on objectives of patient care services.
Active listening, reading and comprehension skills for analyzing reports, charts and correspondence.
Good interpersonal skills and ability to build professional relationships with physicians, therapists and patients.
Ability to work effectively as a team member.
Effective organizational, time management and planning skills.
Our Investment in You:
Employees working at least 20 hours per week are eligible for the following benefits:
Competitive Pay
Health Insurance
Dental Insurance
Vision Insurance
8 Paid Holidays per Year
Paid Vacation Time Off
Paid Sick Time Off
8 hours of paid time to volunteer in your community
2 Floating Holidays
Life Insurance
Medical Flex Spend Account
Dependent Care Flex Spend Account
Free employee assistance program
401(k)
Full-time employees are also eligible for short-term and long-term disability insurance.
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