Under the direction of the Hub Supervisor, provides excellent customer service while concurrently performing a variety of library operations related to circulating materials, empowering and assisting customers in the building and beyond, and promoting the services and activities of the LINK Site.
*Essential Duties:*
* Serve library customers in person, on the telephone, and via e-mail.
* Register borrowers and maintain borrower records in the system database.
* Assist LINK Site customers in locating materials.
Place and fill requests for materials through automated catalog and interlibrary loan resources, search for requested materials*_,_* notify customer of availability, and oversee return of materials borrowed from other libraries.
Receive payment of service charges and other fees.
* Check in, discharge, and shelve materials; empty book drop.
* Process, pack and unpack materials for delivery between branches/LINK Sites and Regional Office.
* Promote LINK Site in the community by participating in community events, speaking to groups such as councils, school classes, or civic organizations.
* May contribute to promotional efforts by working with the Marketing Coordinator.
* Work with Collection Development Librarian to maintain and rotate collection to meet the needs of the community.
* Communicate regularly with Hub Liaison and Supervisor.
* Learn new computer procedures for each upgrade of the automated system and computer programs, as required.
* Make arrangements for pick up and sorting of mail.
* Arrange deliveries to homebound customers.
* Perform minor “housekeeping” duties.
* Compile statistical data for reports and submit in a timely manner.
* Assist with programming, special functions, and operations of the LINK and LARL as needed.
* May recruit, train, and schedule LINK Site volunteers.
* Other duties consisting of similar or related tasks of a logical work assignment to the position as directed by the appropriate Supervisor and the Regional Library Director.
*Qualifications:*
To perform this job successfully an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Education/Experience:*
Requires a high school diploma and some experience in library or related clerical work with proficiency in keyboarding and knowledge of computer office software; good customer service skills and experience working with the public; requires ability to follow oral and written instructions in English; ability to learn and operate an automated system with high degree of efficiency; ability to organize work, set priorities, use time effectively; ability to work independently to meet deadlines; excellent written and verbal communication skills; ability to interact with friendliness, tact and diplomacy; ability to interpret library policies and procedures; accuracy in clerical skills and attention to detail; desire to work with enthusiasm and initiative; flexible, good problem-solving skills and good listening skills; ability to work standing or sitting at a computer station for several hours at a time; ability to lift and carry up to 40 lbs.
, to reach to retrieve materials on low or high shelves, and to grasp a barcode wand for extended periods of time.
Requires a valid driver’s license and occasional travel.
Working Conditions:
$13.
20 per hour.
7-10 hours per week, must be available to work during LINK Site open hours: Monday 10:30am – 12:30pm, Thursday 12:30pm – 5:30pm.
Place of employment is the Frazee LINK Site, an auxiliary site of Lake Agassiz Regional Library with occasional travel to other branch libraries required.
*To Apply:*
*Application forms are required** and should be submitted to:*
Human Resources, Lake Agassiz Regional Library
118 5th St S, Moorhead, MN 56560
E-mail: larlhr@larl.
org Fax: 218-233-7556.
_Applications accepted until the position is filled.
_
Job Type: Part-time
Pay: $13.
20 per hour
Schedule:
* Day shift
Work Location: In person
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